Privacy Policy and Collection Statement

North Coast Recruitment is committed to ensuring your privacy. We understand that privacy in the recruitment process is paramount. This Privacy Policy and Collection Statement outlines how we comply with the National Privacy Policy Guidelines and how we collect and handle personal and sensitive information supplied to us.

Collection of Information

Personal and sensitive information will be collected from you when you submit a resume or personal details personally, by fax, email or via web sites including our own web site.

Personal and sensitive information will also be collected when:
  • we receive any reference about you
  • we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • we receive the results of any competency or medical test
  • we receive performance feedback (whether positive or negative)
  • we receive any complaint from or about you in the workplace
  • we receive any information about a workplace accident in which you are involved
  • we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved
  • you provide us with any additional information about yourself

Personal Information

Personal information is information or an opinion (whether true or false) about you.

This information would normally fall into the following categories:
  • Information submitted and obtained from you or other sources, e.g a referee in connection with an application for work
  • Work performance
  • Staff information
  • Medical information
  • Information about incidences in the workplace
  • Information about absences from work due to leave, illness or other causes
  • Information obtained to assist in managing client and business relationships

Sensitive Information

Sensitive information is a specific category of personal information or opinion about you.

It could comprise of:
  • racial or ethnic origin
  • membership of a political association or religious beliefs, affiliations or philosophical beliefs
  • membership of a professional or trade association or membership of a trade union
  • a criminal record
  • health or disability (at any time)
  • expressed wishes about the future provision of health services

How does North Coast Recruitment use this information and to whom is it disclosed?

North Coast Recruitment may use your personal and sensitive information in connection with:
  • Your actual or possible work placement
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests or assessments) that you might be required to undergo
  • Our identification of your training needs
  • Any workplace rehabilitation
  • Our management of any complaint, investigation or enquiry in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information

Access and Correction of Information

  • Subject to certain exceptions that are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
  • If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it.
  • If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.
  • If you wish to exercise your rights of access and correction you should contact our Privacy Co-ordinator. In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.
  • If you do not give us the information we seek:
    • we may be limited in our ability to proceed with any recruitment processes and
    • we may not be able to proceed with your application for employment or employment in specified areas.

Contact Details

If you wish to contact us about your personal or sensitive information you should contact our Privacy Co-ordinator during office hours.

Currency changes will be made to our Privacy Policy as required. This information is current as of 1st June 2011.

Further Information

Information supplied as a result of amendments to the NSW Fair Trading Act and reforms to the Employment Agents Industry in NSW.

Your Rights As A Candidate

  • An employment placement service must not charge a job seeker a fee for the purpose of finding the job seeker employment.
  • An employment placement service must not engage in misleading or deceptive conduct (such as advertising a position as being available when the agency knows no such position exists or knowingly gives misleading information to a job seeker about the nature of a position): and
  • If a job seeker believes that an employment placement service has acted inappropriately, the job seeker may contact the Department of Fair Trading for information on possible action that may be taken.
  • Please note that whilst we do not regard ourselves as an employment service, but rather a Recruitment and Temporary Staffing Agency, in NSW we are obliged to comply with the Employment Agents requirements of The Fair Trading Act.

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